Privacy Policy

Effective Date: 26/04/2024

Welcome to Authentic Intelligence Limited. We are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our services.

1. Information Collection

Personal Information: We collect personal information that you provide to us directly, such as your name, email address, phone number, and payment information, when you register for our courses, either online or on-site.
Usage Data: We automatically collect information on how our services are accessed and used. This may include details like your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. Use of Information

The information we collect is used for the following purposes:

To provide and maintain our services
To manage your account and registrations
To process your transactions
To communicate with you, including sending emails about your account or course information
To improve and personalize your experience with our services
For customer support
To detect, prevent, and address technical issues

3. Sharing of Information

We may share your personal information with third parties in the following situations:

Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding the personal information we hold about you. These may include the right to access, update, or delete the information we have on you. If you wish to exercise any of these rights, please contact us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at rob@authenticintelligence.coach or via our website contact form at www.authenticintelligence.coach.